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IMPACT OF INDUSTRIAL 4.0 ON DESIGN OF PRODUCTS AND SERVICES

ABSTRACT: Industrial 4.0 is defined as the fourth industrial revolution. The wave of changes which includes interoperability, information transparency, technical assistance and decentralized decision. The industry waving into 4.0 that has been called the “smart factory” which computers and automation come together where robotics connected remotely to computer systems equipped with machine which can learning the algorithms to control the robotics with very little input from human operators. The companies must follow what trend the industry going to and reengineering the management in each department. Smart factory bring in the smart production would provide smart product and services. The wave of change in technology and physical process would impact the companies in kind of products and physical process which completely change in every steps of the way. Companies must catch up with the trends, demand and face the challenges upon the rapid growth of the industrial technology.

Keywords: Industry 4.0; design of products; services

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About the Author


Nur Emilia binti Abdullah Harun, Shamsulkahar bin Abdul Shukor, Shahryar Sorooshian

Faculty of Industrial Management, Universiti Malaysia Pahang (UMP), Pahang, Malaysia


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